How FlowBo works
Connect your store. We handle the rest.
From the moment a customer places a COD order, FlowBo takes over — calling, confirming, tracking, and alerting — all without you doing anything.
01
🛒
Connect your store in minutes
Choose your platform, enter your API key, and FlowBo connects instantly. Works with Shopify, Salla, WooCommerce, Zid, BigCommerce and 4 more. No developer needed.
9 platforms5 minutes
02
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Order placed — FlowBo is notified instantly
The moment your customer submits a COD order, FlowBo receives it in real-time through a secure webhook. No polling, no delays. Under 5 seconds from order to action.
Real-timeSecure
03
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AI writes a personalized call script
OpenAI generates a friendly, natural-sounding message using the customer's name, order number, and amount — in their language. Arabic, English, French, German and more.
7 languagesPersonalized
04
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Automatic voice call confirms the order
Twilio calls the customer and reads the message aloud in their language. They press 1 to confirm or 2 to cancel. The result is recorded instantly. No call center, no agent.
IVR callsTwilio voices
05
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WhatsApp fallback if no answer
Customer didn't answer? FlowBo automatically sends a WhatsApp message in their language — every hour until they confirm or cancel. Official WhatsApp Business API, zero ban risk.
WhatsApp BusinessAuto-retry
06
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AI detects and flags fake rejections
FlowBo's fraud AI analyzes patterns — repeat cancellors, suspicious addresses, timing anomalies — and flags orders before you ship them. Stop losing money on COD fraud.
Fraud AISaves money
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Books the shipment with your carrier
Once confirmed, FlowBo can automatically book the shipment with your preferred carrier — Aramex, Bosta, SMSA, DHL, FedEx and 35+ more. Labels printed, tracking activated.
40+ carriersAuto-booking
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Automated email and SMS notifications
Customers receive beautiful order confirmation, dispatch, and delivery emails automatically. Customizable templates in 7 languages. Sent from your store's name and email.
Email + SMSBranded
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Live dashboard shows everything
Real-time orders, delivery rates, revenue by platform, carrier performance, fraud reports, loyalty points, CRM profiles, and smart alerts — all in one place. Accessible from anywhere.
Real-timeFull analytics